Lordsman Male Grooming Letchworth

Thank you for your feedback. We appreciate your kind words about our friendly service and the atmosphere we strive to maintain at Lordsman. We understand your concern regarding the recent pricing adjustment for our senior stylist services, specifically with Dominic. However, it's important to note that these pricing changes only apply when booking with Dominic, and alternative barbers remain available at the same previous rates. As a small business, we continuously review our pricing to sustain service quality and meet operational costs. While we regret any inconvenience this may have caused, please understand that this decision was made after careful consideration. We're saddened to hear that this adjustment has affected your overall experience. We believe in transparent and fair pricing for all our services and apologize if this change didn't meet your expectations. However, we'd like to address your decision to leave a negative review solely due to the price adjustment. We recognize that price fluctuations are common across industries due to various economic factors. Nonetheless, we're disappointed that this one aspect overshadowed your satisfaction with our service over the years, prompting you to leave a negative review. We'd appreciate the opportunity to discuss this matter further with you. Please feel free to reach out to us directly so we can address any concerns and hopefully regain your trust in our business.