Johnson & Sons (SpreadLove)

Hi Suhail, I’m sorry to hear you weren’t happy with your appointment. I take both the quality of my work and hygiene standards very seriously, with all equipment cleaned and maintained between every client. I always carry out a consultation before starting and work based on what’s agreed, so it’s disappointing to hear that you feel this wasn’t reflected in your experience. If there were any concerns during the appointment, I would have been more than happy to address them there and then to make sure you left satisfied. Your feedback doesn’t reflect the standard I consistently deliver, so I’d welcome the chance to speak with you directly and understand this further.