VS Nails

Thank you for taking the time to share your feedback. We’re genuinely sorry to hear that your visit did not feel relaxing. However, we do want to clarify a few points . Our team worked carefully to address your concerns during the service, including the lead technician personally stepping in to correct the polish and ensure the finish met salon standards. Quality work and client satisfaction often take extra time, especially when adjustments are required, which can naturally extend the appointment. We take pride in offering meticulous nail care rather than rushed results . You selected a Step-Up Pedicure with a No-Chip add-on and removal, which has a longer service time. We also asked our technician to take their time to ensure quality results, never to rush your service.For your nails, you did not receive a basic gel manicure — it was a T.A.P. Fill with gel polish. The milky gel color you chose can sometimes show light brush strokes, but our team was more than happy to fix any nails you weren’t satisfied with, which we did during your visit.We truly value your feedback and always aim to provide detailed, careful work that reflects our commitment to quality — even if that means spending extra time to get it right. Thank you