Pure Beauty

Dear Mirella We are very sorry to hear about your recent experience at our salon. We want to address your concerns directly. Firstly, we want to clarify that no one looked at you from head to toe in an uncomfortable manner; the person you mentioned was just another client. Regarding your appointment, we must follow strict safety protocols which include performing a patch test before any laser hair removal treatment. This test is crucial to ensure that your skin reacts well to the laser and typically takes up to 36 hours to confirm the results. Only after this period can we safely proceed with the initial procedure. You wanted to have both the patch test and the procedure done on the same day, but unfortunately, we cannot perform the treatment without waiting for the patch test results. Only after this period can we safely proceed with the initial procedure. We apologize for any inconvenience and miscommunication this may have caused. Thank you for your understanding. Best regards, Pure Beauty