Shannon Fitzpatrick Beauty Nail&Brow Studio

Thanks lady 😘🥰😍

Thanks you so much

Firstly I ask people show up 30 min before for nail removal. Showing up 15 min before hand is too close to your appointment as I need to prep for removal. The option to book in for a soak is available on the app. I get a lot of messages and am back to back with clients, so I don’t see every message. The nail art you showed me, had extensive details outside of my control. The other 6 pictures were the same just in different colours. I compromised and offered you alternative designs. The treatment time was 1.5 hours. I didn’t rush or half do my job. When the set was complete, you left like your normally did. A french manicure is not a basic manicure and any nail tech will tell you this. For the length of your nails, I can only work with what I have on the day and will always ask if we are keeping the length or taking them down. I don’t have the ability to create length. The €55 is to cover my time, the product used, which has increased for every nail tech.The rent I pay, the staff I pay along with the fee for using the booking system, which you are familiar with considering you used it a number of times.If you were unhappy you could have said and we could have organised something for a different time/day. If you didn’t feel comfortable saying it to me at the time, you could have messaged me privately.So you could imagine how shocked I was to see the review. I really do wish you the best with your next set and hope you find the Picasso you were looking for!