Bertie and Belle

Dear Kirsty, we are sorry to hear that the appointment didn't meet up to your standards. Unfortunately, your child seemed very agitated and was hitting staff member. We have a policy here of we do not allow our staff to be hit during the haircut as the child is also at risk of being hurt with the scissors. So we ask parents to hold, otherwise we cannot proceed with the haircut. We done the best we could do to the circumstances and time left with the appointment.