Cavalier Club Barber Shop

Hello, thanks for taking the time to leave us a review. Sorry to hear that you weren't happy with your service from a few weeks back, we always strive for the best so this is disappointing for us to read. I've spoken with the barber you were booked in with, he advised that it was your first time in our shop and you were with us as your usual barber was on holiday. He advised that you had asked for the lower portion of your beard to have a HD razored finish and as he wasn't completely comfortable with carrying out that style he tried to work with you to find a compromise rather than doing it badly and leave you happy with the finished result. Had you expressed a disappointment with the finished service at the time, we would have happily tried to make it right or found some way to resolve the issue. Whilst all of our excellent barbers will happily carry out any service that comes through the door we would always prefer that they be open and transparent about their preferred techniques and styles and say if they don't think they are able to fulfil any request. I would imagine your beard has grown back by now as it has been a while since your original appointment so we would happily see you back as a repeat customer if you would like to return and we could offer you a discount on your next service. Thanks and all the best, CCBS