Brow Luxe

Thank you for your message, and I’m truly sorry to hear that your lashes didn’t last as expected. Very occasionally, factors such as aftercare routines or changes in lash adhesive performance due to weather conditions can impact retention. However, this is an extremely rare occurrence, as I have over 20+ regular lash clients every month who consistently enjoy long-lasting results. I would have greatly appreciated the opportunity to discuss and rectify the issue for you before any negative feedback was shared. Client satisfaction is my top priority, and I always encourage clients to reach out if they experience any concerns, as I’m more than happy to help. If you’d like, I would still be open to discussing how we can work together to ensure you achieve your desired results in the future. Please don’t hesitate to contact me directly. Kind regards, Lauren