Zani Artistry

Kristen/Destiny, When leaving a review, please ensure you provide the full and accurate details of your appointment. Unfortunately, you did not follow my policies. Kristen, from the start, you preferred I communicate with your girlfriend via text, which is against my policy. My booking system specifies that clients must book for themselves and communicate directly with me to avoid confusion. You were aware of this requirement but chose not to follow it. Upon arrival, it was confirmed that your girlfriend would handle the payment, so payment was required upfront. Although shampoo is included in my services, you chose not to rewash your hair, which I respected since it appeared clean. My booking also notes that longer and thicker hair requires more time, and clients should not book if they are in a rush. You requested four braids with brick parting, but given your hair’s waist length, thickness, and bleach damage, I advised against it. Bleached hair can be difficult to braid if not properly maintained, and your hair was dry, tangled, and needed extra care. Additionally, your sensitivity to having your hair touched caused a slower process. You also left during the appointment to get food. I had to attend to other clients. Given these factors such as not booking for yourself, choosing a style not recommended on thick hair, being tenderheaded, and leaving for food expecting to be done in two hours was unrealistic. Please review my booking policies again.