Jays Barber Club

Hi Ninia. Naturally Saturdays are the busiest day of the week for a barber shop. The nature of the business means than one or two appointments running over impacts your entire day. Whilst there were multiple people sitting - this is because we take walk ins too. You were next to be seen and when you weren't there we moved onto the next appointment. We have one barber on walk ins, the rest of the people sitting were appointments for Jay. A 15 minute wait means there has been 2 appointments that have taken slightly longer. This could be because one was a difficult child who wouldn't sit in the seat or perhaps someone running late. Unfortunately that happens and is out of our control. Apologies to you for the delay, although we feel a damaging 1 star review on a small business for a service you didn't receive isn't really fair and could have been resolved if you'd approached one of our approachable barbers whilst waiting.