The Man Shack - Lisburn Road

Thank you for taking the time to share your feedback. We sincerely apologize that your experience did not meet your expectations on this occasion. We understand that you were 17 minutes late to your appointment, which left only 13 minutes for your service. Unfortunately, this is not sufficient time to provide the quality haircut we strive for. Our barber kindly offered you a later appointment to ensure you wouldn’t be without a haircut, understanding the importance of your partner’s event later that day. We have a 10-minute cut-off time for lateness, which applies to all clients to maintain our schedule and service quality. This policy is in place to ensure fairness and consistency for everyone. So on this occasion we have not just singled you out. Regarding your haircut in the 13 minutes our barber had to accommodate you , we apologize if the barber’s approach did not align with your preferences. We always aim to accommodate specific styling needs, The Man Shack Lisburn Road