Hair is growing now while i embrace natural styles
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Excellent, love the service and warmth my is finally growing again
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First let me say this is not to to bash the stylist in anyway, I’m just detailing my experience. I dropped my daughter off to Nancy for a simple Silk Press, I’ve had SP so I know a good one, however this was last min due to the fact that the lady I previously booked with had to cancel. Anyway, I went to pick up my daughter and it looked like I took her to the Dominicans when u go for a wash n blow out, not that anything is wrong with that but that’s not what I wanted, on top of that my daughter told me she applied oil sheen before she flat Iron her hair, smfh what stylist doesn’t know u don’t apply oil before applying heat. At this point I’m certain she didn’t even apply a heat protectant lol $65 I should have done this myself. I also had to tell her the fix her edges bcuz they were so curly while the rest of hair was straight. I’m going to have to fix her hair on top of paying $65 and it was for a wedding. Totally not what I was expecting.
Queens Natural Hair Stylist 06/22/2019Hello Ladies, this is Chantèe @hairbychantee. I work next to Nancy and I would like to respond in Nancy’s defense. As far as not wanting to bash her, my dear then you wouldn’t have taken the time to write the review. Nancy is a Natural HAIR CARE SPECIALISTS. The condition of your daughters hair clearly shows that it’s always bone straight due to the extreme heat damage. When you come to a professional cosmetologist we are going to care and protect your hair first. Her ends were dry and very brittle and of course she had split ends in which she received a treatment with “Astae” hair products along with a trim (no more than an inch was removed). The shampoo and treatment was also “Astae” for silk press. The spray that was used wasn’t a sheen, it was also from “Astae” triple threat silkening serum and the heat protectant. The reason her edges were like that is due to them being so short due to heat damage. Nancy didn’t want to damage it any further. On Nancy’s behalf we deeply apologize for any disappointments and inconvenience this situation may have caused. Please contact Nancy so you can come and redo the style if you like.
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A+++
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Literally took my hair out as soon as I left the salon.
