Chicago Touch

We're sorry to hear that the massage session did not meet your expectations. We appreciate your feedback and want to address a few points you mentioned. It should be noted that your husband did not request to stop the use of cupping during the session which was for at most 10min during a 50min session. However, we want to assure you that our therapists always prioritize the client's comfort and well-being. Our therapists check in with the client regularly to ensure that the pressure and techniques used are appropriate and effective. It's also important to note that each client's needs and preferences vary, and it's their responsibility to communicate with the therapist during the session. We encourage our clients to speak up if they need more or less pressure or if there's anything they would like the therapist to focus on during the massage. Once again, thank you for your feedback, and we apologize that your experience with us did not meet your expectations. We hope to have the opportunity to serve you better in the future.